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Your privacy matters to us. This policy explains how personal information is collected, used and shared when you visit or make a purchase through The SNUGGLES COVE™.
YOUR INFORMATION
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from The SNUGGLES COVE™ website.
Throughout this Privacy Policy, the term “Personal Information” refers collectively to Device Information and Order Information described below.
Information automatically collected from your browser, device and how you interact with our website.
Information provided when placing an order including contact, billing and shipping details.
Your information is used to help process orders, communicate with you and improve your shopping experience.
PERSONAL INFORMATION WE COLLECT
When you visit our website, we automatically collect certain information about your device including your web browser, IP address, time zone and certain cookies installed on your device.
As you browse our website, we may also collect information about the individual pages or products you view, referring websites or search terms and information about how you interact with the site.
When you make or attempt to make a purchase through our website, we collect information including your name, billing address, shipping address, payment details, email address and phone number.
This information is referred to throughout this Privacy Policy as Order Information.
HOW INFORMATION IS COLLECTED
Cookies are small data files placed on your device which often include an anonymous unique identifier and help improve your browsing experience.
You can learn more about cookies and how to manage them through your browser settings or recognised cookie information resources.
Log files track actions occurring on the website and may collect information including IP address, browser type, Internet service provider, referring or exit pages and date or time information.
These technologies are electronic files used to help understand how visitors browse and interact with our website and marketing.
HOW WE USE YOUR INFORMATION
We use the Personal Information we collect primarily to fulfil orders, communicate with customers and operate our online business.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with trusted third parties who help operate our business and provide services on our behalf.
For example, our online store is powered by Shopify, which processes information necessary to operate our ecommerce platform.
We may also use analytics services such as Google Analytics to better understand how visitors browse and interact with our website.
We may additionally disclose Personal Information where required to comply with applicable laws, lawful requests or to protect our legal rights.
BEHAVIOURAL ADVERTISING
Where permitted by applicable law, we may use Personal Information to provide advertising or marketing communications that we believe may be relevant to your interests.
Behavioural advertising may use information collected through cookies, pixels or similar technologies to help improve advertising relevance and campaign performance.
DO NOT TRACK
Please note that our website does not automatically alter its data collection and usage practices when a browser sends a Do Not Track signal.
YOUR RIGHTS
Depending on where you live and the privacy laws that apply, you may have rights relating to the personal information we hold about you, including requesting access, correction or deletion.
If you wish to exercise a privacy-related request, please contact us through the Contact Us page on our website.
If you are located in regions where additional privacy rights apply, we may process your information to fulfil contracts with you, comply with legal obligations or pursue legitimate business interests where permitted by applicable law.
Order Information may be retained for our business records unless deletion is requested or retention is required for legal, accounting or regulatory purposes.
This Privacy Policy may be updated from time to time to reflect changes to our practices, operational requirements or legal obligations.
For privacy questions, complaints or requests regarding your Personal Information, please contact us through our website's Contact Us page.
PRIVACY SUPPORT
If you have questions about this Privacy Policy or how your personal information is handled, our team is available through the Contact Us page within The SNUGGLES COVE™ website.
